Payments
Offer configured methods, complete cash safely, and resolve uncertain results.
Using this guideSign in to Back Office, then follow the menu names below. Available screens and actions depend on your role, branch, and connected services. If your screen differs, stop and ask support before changing a record. Content updated 31 August 2026
Open Back OfficeCheckout payments
How to enable a checkout payment method
Only enabled payment methods appear under Pay by at checkout.
- Open Settings › Payments.
- Enable Cash, Card, Thai QR, or choose Add payment method.
- Enter Checkout label and enable Offer at checkout.
- Choose Save settings.
How to complete a cash payment
Cash payment records the amount received and calculates change before completion.
- Choose Cash under Pay by.
- Choose Take payment.
- Enter Cash received or choose a tender shortcut.
- Confirm Change due.
- Choose Complete Cash sale.
How to complete card or Thai QR payment
PorThorOS records these methods after staff confirm the external provider result.
- Choose the configured Card or Thai QR label under Pay by.
- Choose Take payment.
- Confirm approval on the terminal or receipt in the bank app.
- Choose Complete sale for the selected label.
What to do after a payment connection error
Retry the existing payment command so PorThorOS can return its recorded result without duplication.
- Do not close the payment dialog or create a new cart.
- Restore the connection and confirm method and amount are unchanged.
- Choose Complete sale again.
- Check Receipts for the receipt before any further attempt.