Settings

Configure branches, payments, notifications, finance, receipts, and audit exports.

Using this guideSign in to Back Office, then follow the menu names below. Available screens and actions depend on your role, branch, and connected services. If your screen differs, stop and ask support before changing a record. Content updated 31 August 2026
Open Back Office

Store & checkout

How to add another branch

Create the legal and operating record before assigning employees or POS devices.

  1. Open Settings › Store and choose New branch.
  2. Enter branch, ownership, address, legal entity, Tax ID, and Cannabis licence.
  3. Choose Branch owner, Retail price profile, and Supply price book.
  4. Choose Save draft or Activate branch.
How to configure payment methods

Settings controls which labels and methods appear at checkout.

  1. Open Settings › Payments.
  2. Enable Cash, Card, Thai QR, or a custom method.
  3. Set Checkout label for non-cash methods.
  4. Choose Save settings.
How to configure printed receipts

Receipt settings are branch-specific and include a live preview.

  1. Open Settings › Receipt and choose the active branch.
  2. Review Printing method and paper settings, then enter Store name, address, tax details, and the compliance footer.
  3. Add a logo, Wi-Fi details, Google review prompt, or return offer only when you want them printed.
  4. Review the receipt preview.
  5. Choose Save receipt.
How to connect Telegram notifications

Notifications sends selected store events to a connected Telegram private chat or group.

  1. Open Settings › Notifications and choose Add destination.
  2. Choose Private chat or Group and select the Stores to include.
  3. Select the Reports and alerts that destination should receive.
  4. Choose Continue to Telegram and follow the connection instructions shown.
  5. Return to Notifications and confirm the destination is connected before relying on alerts.
How to check the Cannabox MD connection

Settings › Integrations shows the Cannabox MD connection and sync status available to the organization.

  1. Open Settings › Integrations and find Cannabox MD.
  2. Check the connection status and last sync information.
  3. If connected records look out of date, use Sync when available and review the result.
  4. If the connection is unavailable or fails, report the screen and error to support without patient details.

Administration

How to record a monthly finance entry

Record monthly operating expenses with the correct month, category, branch scope, and reference.

  1. Open Settings › Finance and choose Add monthly entry.
  2. Choose Month and Expense: Salary, Rent, Utilities, Overhead, or Withholding tax (WHT), then enter Amount (THB).
  3. Check branch scope; shared categories use the scope shown by the form.
  4. Add the reference and choose Save draft to finish later, or Save entry when ready.
How to export audit or business data

Use Settings › Audit for controlled administrative exports.

  1. Open Settings › Audit and review the event history.
  2. Choose Export audit CSV or Download data package.
  3. Store the download in an access-controlled location.