PorThorOS Help Center
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Getting startedSet up the first store, checkout employee, POS, product, and shift.Checkout & salesComplete controlled sales, hold carts, find receipts, and approve refunds.ProductsAdd product details, choose a price, and attach available product documents.Inventory & purchasingFollow every product and batch from supplier order to sale, count, transfer, processing, or adjustment.Pricing & taxCreate price profiles, supply price books, tax rules, checkout deals, and extra services.Team & accessManage employee records, branch scope, PINs, roles, and permissions.Customers & PT33Add customers, attach existing PT33 documents, or start a Cannabox MD request.ComplianceReview prescription status, PT33 originals, clinic batches, and PT27/PT28 ledger lines.Reports & analyticsReview sales, customers, costs, stock, strains, and staff with the correct branch and date scope.SettingsConfigure branches, payments, notifications, finance, receipts, and audit exports.HardwarePair POS browsers, manage lost devices, and configure receipt printing.PaymentsOffer configured methods, complete cash safely, and resolve uncertain results.PT27 / PT28 toolsPrepare a report in your browser, review every page, and print or save a PDF.
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