Getting started
Set up the first store, checkout employee, POS, product, and shift.
Using this guideSign in to Back Office, then follow the menu names below. Available screens and actions depend on your role, branch, and connected services. If your screen differs, stop and ask support before changing a record. Content updated 31 August 2026
Open Back OfficeSet up the first POS
How to set up your first POS
Use the Setup checklist to complete the four records required before staff can open a shift.
- Open Setup and choose Create store.
- Enter Branch name, Store address, Legal entity, Tax ID, and Cannabis licence, then choose Activate branch.
- Choose Add checkout employee. Enter the employee details, select the budtender role and branch, create a Four-digit PIN, then choose Add employee.
- Choose Add POS device, enter the POS name, and choose Add POS.
- Choose Pair device. Open the one-use activation link or scan the QR code on the checkout browser, choose Connect this device, then return to Setup and choose Done.
How to add the first product
Create the product record, then receive stock separately before selling it.
- Choose Continue to inventory, open Products, and choose Add product.
- Select the product type. For cannabis flower, choose Strain.
- Enter Product name, choose Price profile or Base price, and complete the required attributes for the product type.
- Add a product image or the optional product document when available.
- Choose Add product.
How to open the first shift
A paired POS and an authorized employee PIN are required before checkout can accept items or payment.
- Open the paired POS and sign in with the employee’s four-digit PIN.
- At checkout, choose Open shift.
- Enter Counted opening cash.
- If the count differs from the configured float, enter an Opening variance reason.
- Choose Open shift & start selling.